Shipping policy

Shipping Policy

Devoni Natural
Last updated: 05 May 2026

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During high order volumes, processing may take slightly longer. Customers will be notified if there are any delays.

Delivery estimates within South Africa:

Please note that delivery times are estimates and may vary depending on the courier service and location.

Shipping costs are calculated at checkout based on your delivery address and order size.

From time to time, Devoni Natural may offer free shipping promotions, which will be clearly displayed on the website.

We use trusted South African courier partners to ensure safe and reliable delivery of your orders.

Once your order has been dispatched, you will receive a tracking number via email or SMS.

Once your order has shipped, you will receive a confirmation email containing your tracking details.

You can use this to track your parcel directly through the courier’s tracking system.

If your order is delayed, lost, or arrives damaged, please contact us immediately at sales@devoninatural.co.za with your order number.

We will investigate the issue with the courier and assist you as quickly as possible.

Please ensure all delivery details are correct at checkout.

Devoni Natural is not responsible for incorrect or incomplete addresses provided by customers or failed deliveries due to address errors.

If a parcel is returned due to an incorrect address, additional shipping fees may apply for re-delivery.

Devoni Natural
Email: sales@devoninatural.co.za
Website: www.devoninatural.co.za